The Saavy Traveler charges a $200.00 service fee for their time whether or not you finalize your booking with us. This covers our time in consultation, research, pricing and support before, during and post travel. By paying this non-refundable planning fee, you are agreeing to our terms + conditions. The fee covers our work on the following:
- 5 edits to your itinerary up until deposit
- Access to us via email and scheduled calls prior to travel, during normal business hours/texting or message via app during travel
- We reply to emails within 48 business hours
- Itinerary app and documents with an overview and any necessary vouchers or tickets
- Restaurant recommendations catered to your likes + destination
- Emergency contact numbers
- Concierge services like restaurant reservations and spa appointments
- Please note that per our supplier contracts we cannot offer a breakdown of pricing.
- What the Service fee does not include
- Non-emergency, after hour communication. Non Scheduled – Non Emergency communication will accrue a $50 per half hour fee.
The Saavy Traveler Terms & Conditions
By paying The Saavy Traveler the planning fee and/or deposit, you are affirmatively representing that you have read and accepted the Terms & Conditions on behalf of yourself and anyone in your traveling party. Our Services as defined here are limited to, and provided under, the terms stated herein. Terms contained in any other document, correspondence, or other forms that are additional to, or inconsistent with, the provisions in these Terms and Conditions are rejected. No such changes or deviations will be effective unless they are explicitly accepted in writing by an authorized agent of The Saavy Traveler.
Our Services
The Saavy Traveler, a travel agency. We sell various travel related products on behalf of numerous transport service providers numerous transport and accommodation service providers, including, but not limited to airlines, coach, rail, cruise line operators and hotels ( “travel service providers”) (collectively the “Services”). The Saavy Traveler does not own, operate, manage, or control these independent suppliers of services and is not liable for their acts or omissions. The Saavy Traveler’s obligations to you are to make travel bookings on your behalf and to arrange relevant contracts between you and the travel service providers. We have no responsibility for these services, nor do we have the authority to make any warranty or representation regarding any travel service provider’s standards, performance, or capabilities. A request cannot be guaranteed. All bookings are subject to the terms and conditions and limitations of liability imposed by these travel service providers. You understand that you have no legal recourse against The Saavy Traveler for the conduct of any travel service provider and your legal recourse, if any, is against the specific provider not The Saavy Traveler.
Documentation
Travel documentation appropriate for entry to your itinerary destinations, such as passports, visas & inoculation certificates, remain each traveler’s sole responsibility. It is each traveler’s responsibility to make certain that they have proper immunizations before travel – please see your health provider for advice. The Saavy Traveler may advise you of required documentation, but travelers who do not meet documentary requirements will be denied boarding without liability to The Saavy Traveler. Valid passports are required for all international destinations. If a passport is required to travel, the expiration date must be at least six (6) months following the return date of the planned travel. Each foreign country holds different views of past criminal offenses – if you have a current or past offense, please contact that country directly for entry and exit requirements. Travelers with DWI or DUI records should check whether current rules exclude admission to foreign destinations. The Saavy Traveler feels it is an invasion of privacy for members of our staff to make such an inquiry and these requirements remain the traveler’s responsibility. For further information, please visit the U.S. State Department web site: travel.state.gov. It is your responsibility to ensure that you have valid travel documentation, including but not limited to passports and visas, which meet the requirements of immigration and other government authorities at every destination. You are responsible for confirming with the United States Department of State or representative government agency of the country to which you are traveling to confirm the requirements for visas and/or other requirements for admission to your destination. Any fines, penalties, payments or expenditures incurred as a result of such documents not meeting the requirements of those authorities will be your sole responsibility. A government issued photo ID is required for travel within the USA.
Pricing and Payment
Price quotes are applicable to the date and time at which they are requested. Quotes in foreign currency are subject to fluctuations in exchange rates and International credit card issuer fees. The Saavy Traveler is not responsible for any increases due to fuel surcharges, government / city / country -imposed taxes/fees or supplier-imposed increases. You may be required to make a deposit toward the cost of our Services and such deposits are non-refundable. Final payment is required no less than 60 days prior to departure unless otherwise stated or agreed in writing. Some airfares or services must be paid in full at the time of booking. The Saavy Traveler accepts debit card or credit cards (AMEX, Visa, MasterCard, or Discover). Should you wish us to charge your credit card we may require you to read and sign a credit card charge form set out in the receipt. If for any reason, any travel service provider is unable to provide the services for which you have contracted, your remedy lies against the provider, and not against The Saavy Traveler and in the event that payment has been made to The Saavy Traveler by credit card, you agree that you will not seek to charge back your payment to The Saavy Traveler. If The Saavy Traveler incurs any costs, including but not limited to attorneys’ fees, to recover any payments charged back by your credit card company, you agree that you will be liable for these costs. If the credit card is declined, you guarantee that you will settle any amounts owing to The Saavy Traveler via money order or cash immediately. The Saavy Traveler may charge interest on any invoiced amounts not paid within 30 days of the due date at a rate of: (1) 1.5 % per month; or (2) if the laws of the jurisdiction in which the project is located mandate a lower rate, the highest rate allowable under the law.
Check-in & Departure Responsibilities
It is strongly recommended that you check in a minimum of 2 hours prior to scheduled departure for domestic flights and 3 hours prior to scheduled departure for international flights. It is the traveler’s responsibility to reconfirm flight times at least 24-72 hours prior to scheduled flights. The Saavy Traveler will not assume responsibility for any airline delays, TSA delays, or schedule changes by any travel service provider or public authority. Certain countries require departure taxes that require payment in cash. Recommended check-in times are subject to change without notification. It is the traveler’s responsibility to remain abreast of changes in condition or airport rules that might require earlier arrival times. This information can typically be found with respect to air travel by entering your confirmation number on the airline website.
Travel Protection/Insurance
Travel protection and insurance is strongly recommended to protect your investment. Unless specifically agreed by The Saavy Traveler in writing, travel insurance is NOT included in the cost of the Services. Information for travel insurance may be sent to you within a reasonable time frame after deposit based on trip cost and components. However, you are solely responsible for obtaining any travel protection and insurance you wish to purchase to protect the cost of your trip.
Cancellation
Please be aware that most travel bookings are non-refundable and canceled bookings will also often incur added charges by the travel service provider. These charges can be up to 100% of the cost of the booking, regardless of whether travel has commenced. Where we incur any liability for a cancellation fee or charge for any booking which you cancel, you agree to indemnify us for the amount of that fee or charge. You agree to reimburse The Saavy Traveler the full amount of any such additional fees or charges within 20 days of receipt from us of documentation of the fee or charge. To the extent a travel service provider does offer refunds and your cancellation meets that service provider’s criteria for such a refund, we may (but are not obligated to) assist you in requesting such refund. While the cost charged by a travel service provider may be recovered under some circumstances, The Saavy Traveler does not issue refunds of any of its own fees for its Services.
Disclaimers of Liability Generally
The Saavy Traveler is not the source or supplier of the travel services requested, and acts solely as a booking agent for disclosed principal supplier cruise lines, hotels, airlines, ground transportation and other companies providing accommodations, transportations, and/or other services. Each of these suppliers is an independent entity with its own management and is not subject to the control of The Saavy Traveler. The Saavy Traveler is not liable for any negligent or willful act or failure to act of any travel service provider or of any third party. In addition and without limitation, The Saavy Traveler is not responsible for any injury, loss, death, inconvenience, delay, or damage to person or property in connection with the provision of any goods or services whether resulting from, but not limited to, acts of God or force majeure, illness, disease, acts of war or civil unrest, insurrection or revolt, animals, strikes or other labor activities, criminal or terrorist activities of any kind, overbooking or downgrading of accommodations, mechanical or other failure of airplanes or other means of transportation, or for any failure of any transportation mechanism to arrive or depart on time. Also be advised that certain foreign facilities such as air- conditioning systems in public places, hotels and motor coaches may not be up to U.S. standards. If due to weather, flight schedules or other uncontrollable factors you are required to spend additional night(s), you will be responsible for your own hotel, transfers and meal costs. Baggage is entirely at the owner’s risk. You may see the name The Saavy Traveler affixed to motor vehicles, on signs around the hotel or elsewhere. This use of our name is purely for reasons of identification and does not denote ownership, supervision, or control by The Saavy Traveler in any way. The prices of these tours are based on rates in effect (including foreign exchange rates) at the time of printing and are subject to change without notice. Under circumstances where liability cannot be excluded, such liability is limited to the value of the purchased travel arrangements. You specifically agree that The Saavy Traveler is not liable for any consequential loss or damages you may incur incident to your trip or to the Services.
Health Concerns
It is your responsibility to ensure you are aware of, and that you appropriately manage any health concerns you have or requirements for your travel destinations. You must also ensure that you carry all necessary vaccination documentation. Please advise your consultant of any special requirements you may have, for example, special meals, medical requirements and so on.
Right to Refuse Service: Service providers reserve the right to refuse service to travelers at their sole discretion and including without limitation if the traveler:
-Lacks proper documentation for the country of destination;
-Has a contagious disease;
-Is under the influence of alcohol, drugs or narcotics; and/or
-Manifests disruptive and/or unruly behavior.
The Saavy Traveler assumes no liability for the acts of the service provider in refusing service.
Price Volatility
Prices are subject to increase prior to the time you make full payment. Prices are not subject to increase after you make full payment, except for charges resulting from increases in government-imposed taxes or fees. As noted above, by making the booking, you expressly acknowledge your acceptance of these conditions (i.e. increases before full payment and increases attributable to government-imposed taxes, fees or carrier imposed surcharges after full payment will be your responsibility) applicable to your purchase.Costs. Customer shall indemnify The Saavy Traveler for the cost and expenses we may incur in the collection of any unpaid balance of the agreed upon price for the Services that are not timely paid by the Customer under the terms specified herein or under any subsequent contract executed by the parties. Such costs and expenses shall include but are not necessarily limited to The Saavy Traveler’s reasonable attorney fees incurred in such collection efforts, whether or not litigation must be filed in order to collect the aforesaid unpaid sums.
Terms and Conditions Subject to Change
If you purchase a Service from us, you will also enter into one or more separate agreements with us, and are subject to the terms outlined in these Terms and Conditions, which shall prevail in the event of a conflict or issue. These Terms and Conditions are subject to change without notice and it is your responsibility to review the then-current Terms and Conditions in effect on the date of any future engagement or agreement between you and The Saavy Traveler. All annual travel planning packages require signature of an additional Agreement outlining the terms and guidelines therein as well.
Force Majeure
In no event shall The Saavy Traveler be responsible or liable for any failure or delay in the performance of its obligations hereunder arising out of or caused by, directly or indirectly, forces beyond its control, including, without limitation, strikes, epidemic or pandemic disease outbreaks, work stoppages, accidents, acts of war or terrorism, civil or military disturbances, nuclear or natural catastrophes or acts of God, loss or malfunctions of utilities, communications or computer (software and hardware) services, or interruptions to essential supply chains. Upon the occurrence of a “force majeure” event, The Saavy Traveler shall use reasonable efforts which are consistent with accepted practices in the travel agent industry to resume performance as soon as practicable under the circumstances; however, if such efforts are impractical and remain so for a period of at least 30 days, The Saavy Traveler may without penalty terminate the Services and shall have no further obligation to you respecting completion of the Services.
Entire Agreement
This document, together with any specifications, proposals, quotes or other documents made a part hereof by attachment or incorporation shall constitute the entire agreement between the parties. The Terms and Conditions that govern the provision of the Services are limited to the terms and conditions specified herein, and formation of any contract is expressly made conditional on your assent to these terms. These Terms and Conditions supersede all prior discussions, proposals, representations, and agreements. The Saavy Traveler will not be bound by any additional, different, or inconsistent terms in acknowledgements, invoices, emails or other documents from you or by any course of conduct between the parties.